We do not share or disclose any of your personal information without your consent, other than for
specified in this notice or where there is a legal requirement. Annoushka Limited uses third-parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Adyen are our online payment gateway who perform our security checks and act as a processor on our behalf. The only information we provide them with is your name, address and order details to meet business and legal requirements.
For more information about Adyen, please read their Privacy Notice at
Ometria act as our content relationship manager and email distributor acting on our behalf to send our emails and newsletters, as well as manage our customer data. The only information we provide them with is your name, email, address, order history and details to meet business and legal requirements.
For more information about Ometria, please read their Privacy Notice at
- Couriers and Delivery Providers
We have a number of couriers and delivery providers that act on our behalf delivering your order from our door to yours. These include; Prestige Cars and Couriers, DHL, FedEx, and Royal Mail. The only information we provide them with is your name, phone number and delivery address, as well as the details surrounding your order.
For more information on each individual courier, please refer to their Privacy Notices.
Tryzens act as our system integrator assisting with website updates and integrations. Though they do not directly handle customer data, they do have visibility to the information surrounding your orders.
For more information about Tryzens, please read their Privacy Notice at http://tryzens.com/privacy-policy/
Hero act as our online personal shoppers whereby the system has access to your IP address, name should you wish to give this, telephone number or email.
For more information about Hero, please read their Privacy Notice at https://www.usehero.com/privacy/
NMPi run our Google shopping feed, display ads, paid social and PPC. To run and build campaigns, the data used is sourced from Google and Facebook data. In rare cases, we may share emails with them in order to run specific campaigns.
For more information about NMPi, please read their Privacy Notice at https://nmpidigital.com/privacy-policy/
Rakuten are our affiliate network, though there is no email sharing between us and them, they can view sales that they have brought to the business, data of which is anonymised on their side.
For more information about Rakuten , please visit their website at https://www.rakuten.com/
Hotjar acts as an analytical system that reads our customer behaviour, heatmapping most popular areas across our site that have been clicked on by the customer. You can opt out via their ‘Do not track’ feature however this can affect your overall personal experience.
For more information about Hotjar , please read their Privacy Notice at https://www.hotjar.com/legal/policies/privacy
Google Analytics tracks customer behaviour and is used in order to help us personalise our services and marketing to our customers.
For more information surrounding Google, please read their Privacy Notice at https://policies.google.com/privacy?hl=en&gl=uk