Ecommerce Coordinator
Location: London
Department: E Commerce
Position Reports to: E Commerce Manager
About Annoushka
Annoushka Ducas MBE is one of the country’s leading fine jewellery designers who since 2009 has founded and run her eponymous jewellery company – Annoushka.
Annoushka is passionate about design and jewels. Her finely crafted jewellery is full of colour, detail and narrative, and is designed to play an integral part in the expression of personal identity for the wearer.
Personal Attributes We Value
Genuine, Warm, Interested, Appreciation of Style, Humour, Thoughtful, Trustworthy, Responsible, Knowledgeable, Flexible and Enterprising, Inclusive.
The Opportunity
We are looking for a Ecommerce Coordinator who ideally has SFCC experience who will be responsible for maintaining the products on site, supporting the delivery of key sale KPIS across our 7 site realm.
You will be very organised and used to working at a fast pace. You will have lots of initiative and addicted to staying up to date on eCommerce trends across the luxury market. As a key member of the eCommerce team, you will responsible for timely product launches & supporting the evolution of our omni-channel brand. You will have experience in a similar E commerce role.
Key responsibilities:
Tasks within SFCC but not limited to:
- Work with our SEO agency:
- SEO copywriter for everything on site,from category banners, PLP edits to product descriptions
- Maintaining site health by removing any discontinued designs and redirecting for SEO health alongside removing dead copy throughout our footer elements
- Increase traffic to website through SEO and new keyword opportunities.
- Assisting with reporting on weekly and monthly eCommerce trade performance
- Solely manage creating products, bundles and sets from our CMS feed to online, ensuring imagery, rollover assets and locale product descriptions are updated within our 7-site realm
- Reporting on onsite search and picking up on any trends- creating relevant hypernyms and synonyms to improve search and product visibility (per site), adding/ignoring any Einstein recommendations
- Pushing on site trade by creating style edits and categories.
- Merchandising product per category depending on bestsellers and brand guidelines.
- Using GA and Content Square to analyse site activity (trade and assets) and make recommendations to improve performance.
- On site price updates – automatic and manual (for bundles, configurables, etc)
- Assisting with briefs and updating site content.
- Assist the E Com Manager with product launches and other on site activations.
- Setting up A/B tests and sorting rules for categories
- Work with our third-party retailers (such as Farfetch), create product forecasts for upcoming collections, sending new product and collections, updating inventory product files
- Monitor KPIs and web analytics on a daily, weekly, and monthly basis, working with the E Com Manager and Digital Marketing Manager to action these learnings.
- Arranging shoot lists for any on site content which may be required and liaising with external photographers marketing and merchandising teams to pull stock from our concessions and boutiques.
What you will bring
- Can do attitude.
- Commercial flare.
- A desire to build on your understanding of best-in-class E Com experiences, features, strategies, and tactics to continue to innovate our online business.
- Enthusiastic, self-confident, and self-motivated.
- Clear appreciation of the importance of Omni channel retail.
- True team player spirit – keen to share the credit with the team.
- Understands and represents the brand attributes.
- Excellent communication skills both externally and at all levels within the company.
- Successfully able to handle and manage multiple demands and competing priorities.
- Attention to detail.
- Excellent written English skills.
Apply to Angela Grubich, Ecommerce Manager angela.grubich@annoushka.com, with a covering letter and a CV.
